66fb Privacy Policy —
Your information is safe with us
66fb ensures full transparency and security in the collection, storage, and use of your personal information. This policy clearly describes your rights and our responsibilities.
Introduction and Applicability
66fb ("we", "our", "platform") is a trusted online gaming and betting service provider in Bangladesh. By using our website 66fb.cam, you are considered to have accepted all terms of this privacy policy.
This privacy policy ("policy") describes what information we collect about you while you use our website and services, how that information is used and stored, and under what circumstances it may be shared with third parties. By using our platform, you acknowledge that you have read and understood this policy.
Important Note: This policy may change at any time. The latest version will always be published on this page. Registered users will be notified by email of any significant changes.
1. Information We Collect
1.1 Registration and Account Information
When you create an account on 66fb, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Username and encrypted password
- Residential address
- National ID or passport number (for KYC verification)
1.2 Financial and Payment Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket account numbers or mobile numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
- Visa or Mastercard card details (where applicable)
Note: Full card numbers or payment PINs are not stored on our servers. All financial transactions are secured through SSL encryption.
1.3 Automatically Collected Information
The following information is automatically recorded while you use our platform:
- IP address and device type
- Browser type and operating system
- Login and logout time and date
- Pages visited and links clicked
- Gaming session details (start and end time, bet amounts)
- Information collected through cookies and similar tracking technologies
2. Purpose of Information Use
2.1 Primary Purposes
66fb uses your information for the following legitimate purposes:
- Account Management: To create, verify, and manage your account
- Identity Verification (KYC): To comply with legal obligations and prevent fraud
- Financial Transactions: To process deposits and withdrawals
- Customer Support: To provide 24/7 live chat and email assistance
- Security: To detect unauthorized access and fraudulent activity
2.2 Service Improvement Purposes
- To analyze and improve platform performance
- To create a personalized gaming experience
- To identify and fix technical bugs and issues
- To enforce and monitor responsible gaming policies
2.3 Communication Purposes
With your permission, we may contact you regarding the following:
- Bonus offers and promotional benefits
- Updates on new games and features
- Important account-related notifications
- Notice of changes to terms and conditions
You may opt out of marketing communications at any time. Important account-related messages will always be sent.
3. Cookies and Tracking Technologies
3.1 What Cookies Are and Why They Are Used
Cookies are small text files stored on your device while you use our website. They help ensure the proper functioning of our platform and improve your experience.
3.2 Types of Cookies We Use
- Essential Cookies: To maintain login sessions and keep security features active. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme).
- Analytics Cookies: To monitor and improve platform usage.
- Performance Cookies: To analyze page loading speed and technical issues.
3.3 Cookie Controls
Most cookies can be blocked or deleted by changing your browser settings. However, disabling essential cookies may prevent some important features of our platform from working.
4. Information Sharing with Third Parties
4.1 When Information Is Shared
66fb never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
- Payment Processors: Minimum necessary information shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Game Providers: Providers such as Pragmatic Play, Spribe, and JILI may receive minimum data required for game functionality.
- Legal Obligations: In response to a court order or a valid request from a regulatory authority.
- Fraud Prevention: To verify suspicious activity with security specialist firms.
4.2 What We Do Not Do
- Personal information is not sold to advertising networks.
- Your gaming history is not shared with third-party marketing companies.
- Your financial information is not disclosed anywhere other than to partners.
- Profile data is not used without permission.
5. Data Security Measures
5.1 Technical Security
66fb uses industry-standard security technology to keep your personal information protected:
- SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
- Data Encryption: Stored sensitive information is protected with high-grade encryption algorithms.
- Firewall: An advanced firewall system to prevent unauthorized external access.
- Two-Factor Authentication (2FA): You can add an extra layer of security to your account.
5.2 Operational Security
- Only authorized personnel can access personal information.
- All staff are trained on privacy matters.
- Regular security audits are conducted.
- Suspicious activity is automatically detected and blocked.
Absolute security on the internet cannot be guaranteed, but 66fb follows industry best practices and makes every effort to keep your information protected.
6. Data Retention Period
6.1 Retention Duration
We retain your information only for as long as it is necessary or legally required:
- Active Accounts: Full information is retained for as long as the account is active.
- Closed Accounts: Information may be retained for up to 5 years after account closure for legal and regulatory reasons.
- Transaction Records: Records of financial transactions may be retained for an extended period as required by law.
- Log Files: Technical logs are generally deleted automatically after 90 days.
6.2 Data Deletion Requests
After closing your account, you may request the deletion of data other than legally required records. Send this request to [email protected].
7. Your Rights
Right to Access Information
You have the right to know what information we hold about you. Upon request to [email protected], we will send you a copy of your information within 30 days.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Most information can be updated directly from your account settings.
Right to Data Portability
You may request a copy of your personal data in a structured digital format.
Right to Object to Processing
You may object to the use of your information for certain purposes (such as marketing) and request that such use be stopped.
8. Protection of Minors' Information
66fb strictly provides services to users aged 21 and above. We do not knowingly collect any information from minors. Through the age verification process at registration and KYC procedures, we ensure that only adults use our platform.
If we learn that a minor has accidentally created an account, that account will be closed immediately and all collected information will be deleted.
9. Third-Party Services
9.1 Game Providers and Payment Partners
Our platform includes content from third-party game providers such as Pragmatic Play, Spribe, JILI, and Evolution Gaming. These providers follow their own privacy policies. Minimum necessary information may be shared with these providers while playing games on our platform.
Similarly, the privacy policies of the respective financial institutions apply for processing bKash, Nagad, Rocket, and bank transfer transactions.
9.2 Limitation of Liability
66fb is not responsible for the privacy practices of third-party service providers. We are only accountable for our own data processing.
10. Policy Changes and Updates
We periodically review this privacy policy and update it as needed. In the event of changes:
- The date of the latest update will be noted on this page.
- Registered users will be notified by email of significant changes.
- Continuing to use the platform after any changes will be considered as acceptance of the new policy.
- Your explicit consent may be sought for significant changes.
11. Contact Us
Privacy Requests & Questions
If you have any questions about this privacy policy, wish to obtain a copy of your data, or want to request deletion of your data, please contact us through any of the following channels:
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We typically respond to privacy-related requests within 3 business days.
To learn more about responsible gaming, visit our Responsible Gaming page or find answers to common questions on our FAQ page.